Toll Free Services Welcome 2013 With New Challenges

In the wake of the holidays, 800 toll free numbers continue to remain relevant through the winter wonderland. Don’t think just because the shopping blitz is over that these numbers will go out of service. If anything, 2013 will prove not to be the end of an era, but a new beginning. On the surface it would seem that last year would have shown a decline in the use of 1-800 toll free services, but the medium is taking new strides for greater evolution. With even more 800 toll free numbers being taken off the wires, the popularity continues to grow.

For one thing, 800 toll free numbers are still the go-to service for various state departments of transportation whose borders are encountering blizzards. Another important service, particularly over the holidays, provides free towing and transportation services for intoxicated drivers who need to get home. Local businesses also teamed up to provide a toll free service for cab rides home.

Bear in mind that deadlines for Hurricane Sandy relief claims and assistance requests were extended through the end of January. Residents of the area are encouraged to dial the toll free number.

A world without accessibility and clear-cut channels of customer communication will put technology in the wrong hands, perhaps as Mike Judge envisioned when directing Idiocracy. Recently, we saw hash tag (“#”s) texts gaining steam in providing toll-free services. Not to mention, Sprint’s inclusion of the new service, StarStarMe, will hopefully continue the trend of toll free numbers. And last but not least, businesses are considering applying toll-free data plans to better serve customers with mobile data limits and throttling. he challenge lies in continuing with the trends of communication. We’ll see you next year.