Six Things You Should Be Demanding From Your Toll Free Service Provider

by: blog-editor2 , March 9, 2011

1. Shared Usage
You should only have to put out money for exactly what you need. If you want the best premium toll free vanity phone numbers, but you don’t need them for the whole country, you should be able to get them just for the areas where you provide service. Shared usage with another provider, so you can use that toll free number just for your area, will enable you to get a better number, increase advertising effectiveness, and reduce expenses.

2. Toll Free Fax Included
You should be demanding free fax service from your toll free service provider. Free fax service makes it easier for your customers, saves them money, and makes them more likely to do business with you. It also saves you money by not needing an extra line, and provides an easily traceable record for the future.

3. Access to Call Details Online
You shouldn’t have to wait for your phone bill to know what is going on with your toll free numbers. Online access enables you instantly to track marketing campaigns and make adjustments on the fly to maximize your marketing ROI as well as identify problems immediately. Of course, it also makes it easier to measure employ performance daily and weekly and keep up production.

4. Voicemail to Email
Voicemail to email and call notification by email services instantly alert you to business opportunities as well as enable staffing on demand, which can dramatically reduce overhead and rocket your profit margins.

5. Call Blocking
Call blocking ability is essential for businesses today. It not only saves you big on your phone bill, but it will also save your staff an incredible amount of time, making sure they are maximizing production at all times. The best toll free providers should also enable you to block calls by area code and prefix.

6. Non-Blockable Caller ID
Non-blockable caller ID means you will always know who is calling your business phone lines, enabling you effectively to block problem callers as well as capturing a prospect's number 100 percent of the time so no business opportunities are ever missed even if the original call is.


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