Outsourcing Your Toll Free Number Management

by: blog-editor2 , May 17, 2010

Recently, a number of articles have circulated that suggest you may want to become your own RespOrg. Clearly, these articles are nothing more than blatant advertising pieces aimed at bringing you in as a client for a service where a company will set you up under it as a RespOrg; of course, this situation will result in a handsome paycheck for that company while you do all the extremely complicated work of toll free number management, dealing with carriers, and trying to fix technical issues beyond your knowledge base. Can you do it? Sure, with a lot of training and many hours on the phone, you can probably learn to handle your own toll free number management. However, is overcoming that learning curve really the best use of your abilities and resources? 


 
If you are setting up a new company, expanding a new division of your enterprise, or building a new
call center operation, many other critical factors need your attention. Diverting your valuable time and resources to attempting to become a RespOrg and learning the intricacies of toll free number management will no doubt slow down your operations and put you behind schedule, as well as incurring a series of trial and error issues you really cannot afford at this stage. Obviously, the cost savings of all that extra time and effort will be almost zero and could even end up costing you money. The biggest benefit advertised by these companies is that you are given the ability to select toll free routing features to streamline and protect your business. However, these toll free services are already available without all the hassle from toll free services providers and RespOrgs who can do it for you. If you are not getting the speed of service or quality of service you deserve for your toll free numbers, or your toll free numbers are being poorly managed, simply consider switching to an Independent RespOrg that can handle your toll free number management for you more effectively than many carrier-affiliated RespOrgs.

 

Why take on doing all the work of becoming your own RespOrg when you can leverage an Independent RespOrg's knowledge and skill to make sure your toll free number management is done properly and for less than you could do it yourself?


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