Does Your Twitter Account Have A Toll Free Number?

How does social media play into toll free numbers and toll free services? Does social media get in the way of the outreach that a toll free number brings? Do users prefer to use a “@” or an “#” and connect with your business that way? Why do you need to look established? You may think, “I already have a LinkedIn profile stocked with powerful connections doing that for me.”

At Custom Toll Free, we don’t see social media as an obstacle but rather a tool that enhances rather than inhibits our services. All in all, the arrival of the cell phone, the text message, the email, the blog, and even Micro-Blogging  has not replaced the 800 toll free number. If anything, smart and savvy businesses have managed to make both Twitter and toll free numbers work for them.

How Many Tweets Does it Take to Tweet a Toll Free Number? (Say THAT Three Times Fast).

Some companies, such as 1-800 CONTACTS , brand their vanity toll free number as their Twitter handle the same way users put a .com after their toll free number to make their business a “teledotcom”. This shows others that your business can be reached by e-mail, phone, and tweet, making you a champion of accessibility.

An 800 toll free number can also include extensions and special amenities such as call-forwarding and reverse-lookup to ensure a direct connection with a caller. Tweets, Facebook wall posts, and even emails can get lost in “junk” mail, in news feeds or are just posted at the wrong time. By accessing a toll-free number, callers can skip the waiting game.

If you have a Twitter and toll free number, try to include them in and on everything. You don’t even need to change the name of your business; just by showing your customers that you offer all-around access can make a world of difference.