LSG Sky Chefs, an Orlando-based company, issued a major recall on ready-to-eat chicken in late July. The product in question, a ready-to-eat chipotle-seasoned chicken wrap, was found to contain diced onions that were the subject of a recall imposed by the Food and Drug Administration (FDA) due to possible contamination of listeria monocytogenes. The recalled chicken products were said to include approximately 735 pounds of food in total.

For many American citizens with certain specific special needs, entitlements, and benefits, it can be hard to find a helping hand. This includes those who may be disabled, a discharged or disable veteran, a federal employee, or living in disadvantaged conditions. It is unfortunate that today we live in times when transportation, availability, and connectivity can play a major factor in terms of outreach. Fortunately for those within an arm’s reach of a simple phone call, 800 toll free services can help anyone qualified for these much needed benefits—a time-tested practice that continues to work for many in need.

First there was the toll free number bubble. Instead of waiting on a customer service line or writing a letter to a business you had a concern or inquiry with—whichever would take the shortest amount of time—you could take a number on a business card and dial up the company at your own convenience as well as theirs. Businesses became more accessible, and with the deregulation of the 800 number, toll free service providers began to blossom and assist.