7 reasons your small business may not be thriving by: Custom Toll Free, October 11, 2016 If you’ve already launched your small business and all seems to be going well, you might assume you’re on the right track. But research shows the longevity of small businesses […] Read More
Learn from my mistakes: 30 pieces of advice from small business owners by: Custom Toll Free, October 4, 2016 If you’re considering starting a small business, congratulations. America’s 28 million small businesses account for 54 percent of all U.S. sales and provide 55 percent of all jobs. Further, the […] Read More
What a small business needs to know about the Do Not Call Registry by: Custom Toll Free, August 30, 2016 The Telemarketing Sales Rule (TSR) gives consumers the choice about whether or not they want to receive telemarketing calls. Consumers who choose to be placed on the National Do Not […] Read More
The Key to Stellar Customer Service by: Custom Toll Free, August 18, 2016 Did you know that stories of bad customer service reach more than twice as many ears as those of good customer service? When word of mouth has that much power, […] Read More
The telephone, the internet and business communication by: Custom Toll Free, August 9, 2016 With the technology we have today, it’s hard to believe that early phone calls required an operator who would manually connect you to another phone line. And even though we’ve come […] Read More
5 ways to attract top talent to your small business by: Custom Toll Free, August 4, 2016 “I don’t want my business to grow,” said no one, ever. Of course you want your business to grow and develop, but you need some talented employees to make it […] Read More
5 tips for scaling responsibly by: Custom Toll Free, July 26, 2016 All small businesses have one common goal in mind: growth. But growing your business isn’t as simple as making more money. You have several priorities and values to keep in […] Read More
Looking for the Key to Success? Hire Employees Who Can Manage Themselves by: Custom Toll Free, July 21, 2016 Any small business owner or entrepreneur knows the feeling of being there and growing a company from the beginning. You struggled through the tough times to get your company where […] Read More
4 customer appreciation ideas for small business by: Custom Toll Free, July 7, 2016 Everyone deserves a little extra recognition now and then, and your customers are no exception. You might offer sales and discounts, but there’s more you can do to promote loyalty […] Read More
Growing your small business? Don’t lose sight of personalized customer service by: Custom Toll Free, July 5, 2016 Remember the days when you always knew who you were buying from? You had a grocer, a butcher, a milkman, a florist or a pharmacist who made every person they […] Read More