Pick up the phone: 6 times voice contact really matters by: Custom Toll Free, April 25, 2017 Will the telephone ever disappear as a form of communication? Not in our lifetimes. Analysts contend there’s no way the digital word will ever replace voice-to-voice contact, especially when it […] Read More
The big 3: How to choose email marketing software by: Custom Toll Free, April 11, 2017 If you’re planning to launch an email marketing campaign, you may be in the market for email marketing software that can take care of a lot of the heavy lifting. […] Read More
Dial and smile: 10 steps toward better customer experiences by phone by: Custom Toll Free, February 28, 2017 The ability to provide your customers pleasant and rewarding business experiences is rapidly becoming a competitive differentiator. In a recent survey of B-to-B companies, for example, 43 percent of respondents […] Read More
Ringing up sales: Vanity numbers work for most every industry by: Custom Toll Free, February 14, 2017 Want to make your business even easier to contact? Think about securing a vanity toll-free number that features an easy-to-remember sequence of numbers, words or a combination of both. Research […] Read More
Call Technology: Future to ring up more phone connections by: Custom Toll Free, January 24, 2017 If Edison were alive today, he’d likely be aghast at the leaps and bounds made in telephone communications since his time. Imagine his reaction the first time someone introduced him […] Read More
Mobile storytelling: Think simple, emotional, intriguing by: Custom Toll Free, January 17, 2017 If you’re a marketer thinking “mobile first” to capture the attention of smartphone and tablet users, you’ll want to apply some strategy toward mobile storytelling. Powerful stories can go a […] Read More
4-Step Guide to Answering Your Company’s Main Line by: Custom Toll Free, May 5, 2016 First impressions are tough, especially over the phone. When a potential customer calls your main line, you want to make sure you give your best service, so it’s important to […] Read More
Good Business Sense: Should You Outsource Your Call Center? by: Custom Toll Free, January 5, 2016 No matter the nature of your business, open communication with your customers is always the key to success. And these days, open communication involves a lot more than being able […] Read More
Are You Using the Best Connection for Customer Experience? by: Custom Toll Free, July 16, 2015 Today it’s all about the customer experience (CX). Whether shopping activities are fulfilled on-premise or online, consumers may not be the first to admit it, but CX is driving sales […] Read More
10 Business Clean-Up Areas in 10 Minutes or Less by: Custom Toll Free, June 29, 2015 In the world of business, we all would agree that there just aren’t enough hours in the day to…fill in the blank: Keep track of follow-ups. Recruit and train staff. […] Read More
