Need feedback? Make your service department all ears by: Custom Toll Free, February 7, 2017 As a business owner, negative customer feedback can be a tough pill to swallow. But since there’s no way of pleasing everyone, it’s almost inevitable. The key is to be wide […] Read More
Mobile storytelling: Think simple, emotional, intriguing by: Custom Toll Free, January 17, 2017 If you’re a marketer thinking “mobile first” to capture the attention of smartphone and tablet users, you’ll want to apply some strategy toward mobile storytelling. Powerful stories can go a […] Read More
Small Biz Advertising 101: Aim for memorable, measurable by: Custom Toll Free, November 29, 2016 Small businesses are not usually known for their expansive advertising budgets. The problem is, however, that they must advertise to get people in their doors spending money, which can create […] Read More
Back to school: Professional development key to millennial workers by: Custom Toll Free, September 27, 2016 If you’re an employer not offering staffers solid opportunities for professional development, you may want to do some rethinking. Eighty-seven percent of millennials say such workplace offerings are important to […] Read More
Power to the people: 4 business functions needing human insight by: Custom Toll Free, April 28, 2016 With advanced algorithms and other digital tools that determine everything from your customers’ salary to their food preferences, it may feel like robots are running the marketing world. Don’t believe […] Read More
Keep the Phone Ringing: 6 Tips for Small Business Call Management by: Custom Toll Free, March 15, 2016 As a growing small business, it seems the challenges will never end, especially when you’re working with a limited budget. Incoming phone calls bring new business leads, so it’s important […] Read More
You Added Your 800# To Your Marketing Material. Now What? by: Custom Toll Free, January 31, 2016 You’ve spent the time, money and effort on all of your marketing tools and techniques, and you’ve added your toll-free number so customers can reach you. But what happens when […] Read More
Get Your Phones Ringing in the New Year with a Custom Vanity Number by: Custom Toll Free, January 11, 2016 A new year brings new goals for growing your business. What could you be doing to boost your brand and bring in new customers? There’s no need to spend hours […] Read More
Good Business Sense: Should You Outsource Your Call Center? by: Custom Toll Free, January 5, 2016 No matter the nature of your business, open communication with your customers is always the key to success. And these days, open communication involves a lot more than being able […] Read More
Phone Calls Are the Better Lead – Always by: Custom Toll Free, June 9, 2015 While social networking is taking communication to a new level, there is still no substitute for phone calls. Whether your customers are calling you or you are calling them, a […] Read More