Low Cost Routing for Inbound Calls with Toll Free Numbers

by: Custom Toll Free , June 27, 2011

Many businesses are continuously on the look out for increasing revenue by cutting their costs and expenses. With the sluggish economic growth that we have now it is  significant for most companies to save up and cut costs without comprising the quality of their products and services. One way is to consider low cost routing for inbound calls with toll free numbers.

Toll free numbers provide customers with free access to customer support and service made available 24 hours a day, 7 days a week. It’s pretty simple. Business sign up for a toll free number in which they list as contact numbers for their customers. Customers who would like to purchase, inquire or get support on a product or service this company provides will call the toll free number without getting charged. Customers will feel valued as they don’t have to pay every time they call the toll free number. The company or business pays for the toll free number service usually with a prepaid amount from the toll free number provided either in a monthly or yearly basis.

Toll free numbers can offer add on services such as call tracking and generating a list of inbound calls received. This data will be valuable to the client in keeping their customer contact list for necessary follow ups or call backs. Toll free numbers generally gives the customers the impression that the company is well established and stable in terms of having just one contact number accessible to every customer across different states.

Toll free numbers can also help businesses in their branding strategy as they can personalize toll free numbers as vanity toll free numbers. This gives the business an opportunity to make their brand marketable and easy to remember among other competitors. The benefit of using toll free numbers is continuously recognized as the demand significantly increases and toll free numbers such as 800, 888, 877, 855 and 844 are soon running out. Employing toll free numbers to your business will significantly lower the cost of routing your inbound calls, an effective way to cut costs without compromising the quality of your product and service.


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