VOIP Phone Service for Business Use – Does It Work?

by: blog-editor2 , November 10, 2010

VOIP phone service has bloomed over the last few years. Once solely the domain of unreliable offshore call centers, VOIP phone service has now become integrated into everyday life both for business and personal use.

Individuals all over the world are now using the likes of VOIP phone services such as Skype and Google Voice to communicate on a daily basis. Not only does VOIP phone service Skype offer free Skype to Skype calls, but extremely inexpensive phone service around the globe for as little at $13.99 a month. Even courts have now recognized the success of these VOIP phone service and video communication tools, and in at least one landmark case, a U.S. judge ordered a woman to obtain Skype for her children to use to communicate with their father as part of a custody agreement.

The real question is: Are VOIP phone services really reliable enough to conduct business on a daily basis in a professional way? It is true that, even as recently as a year ago, poor Internet services together with VOIP phone service often meant that call quality was unpredictable at best and commonly unusable at least one day of the week, so it was often responsible for causing prospects as much frustration as it was for actually closing deals. Fortunately, that has changed, and now 99.9 percent of the time, you would never know someone was calling you via a VOIP phone service. Businesses of all sizes can now successfully use these business phone services to set up remote teams and even build their own call centers cheaply, streamlining their operations and increasing their profit margins.

Combined with toll free numbers and advanced routing options managed by Independent RespOrgs for incoming calls, VOIP phone services can now be credited with helping to launch hundreds of new businesses and divisions in the last couple of years alone. In fact, without the ability to partner VOIP phone service and toll free numbers together effectively, not only would many of these companies not have been viable at all, but the unemployment rate in the U.S. and abroad would be much higher than it is today.


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