Why Businesses and Customers Need 800 Numbers

The purpose of 800 toll free numbers is to boost communications between the customer and the business; not just in having businesses pick up the tab, but also in protecting customers from phone companies. 1-800 numbers function under a large framework designed to protect both consumers and businesses, ensuring that phone communications remain reliable and affordable.

A generation or so ago when 800 numbers were first implemented, long distance rates for telephone calls were very high. The reason 800 toll free numbers became popular is because they are a way for businesses to help customers and to bring in more call volume and possibly more sales and conversions. Throughout the 1970’s and 1980’s, the vanity number became a sign of trust. In fact, it became a staple in direct response marketing which is still successful in many marketing campaigns. 800 toll free numbers still function as an efficient, cost-effective and convenient medium today.

Some toll free numbers also serve as a point-of-sale system in addition to a point-of-contact system. Whether your toll free number is there to tell customers what time your doors open and close, or processing credit cards, it’s always generating business. And even in today’s digital age, an 800 toll free number is just as trustworthy as having a .com domain for your business.

If you’re considering opening a line for your business and customers, consider this: Get a toll free number in July, and Custom Toll Free will give you the whole month of August free. You will be able to see for yourself the growth in calls and communication. It might even help you to save on your costly advertising bills while enhancing your message. See what a toll free number can bring to your business.