Do I need a Toll Free Number for my Online Business? When Your Website Goes Down, Does Your Business As Well?

by: 00juno , April 25, 2013

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For those entrepreneurs whom only conduct business online, do you need a toll free number? You may have asked yourself this question before, or maybe you are asking it now. With free and unlimited long distance calling, the use of cell phones and your running your entire business online, it just doesn’t seem like much of a necessity, especially if you are looking to cut costs.

Regardless of whether you’re successfully established or a startup, the following advantages and benefits come along with a toll free number:

·Stay in Service Even When The Server is Down

Technical difficulties such as an error message on your website or listing a long distance phone number can quickly turn away customers. If your website is down and your customer can’t find or recall the vanity toll free number through which they can reach you, they’re then going to find the next business listed on “the Google” to serve their needs. Even if you do offer the better deal, having a toll free number is your most-dependable line of communication.

·Increase Your Sales

Do you want more call volume? Voice communication can give your customers peace of mind in hearing a direct product endorsement they wish to purchase. Moreover, voice conversation can answer questions that your online store and FAQ page might not be able to address.

·Advantage in Branding Your Identity

Statistics show that when dealing with two unknown companies, the company with the best professional and aesthetically-pleasing appeal will be the one getting a call. Not only does a vanity toll free number effectively present an established market presence, it also lends credibility to your online store. Many online visitors distrust stores that don’t include a toll free number in their contacts.

For your business, no matter how big or small, a vanity toll free number keeps you connected, keeps you in the game, and keeps making sales. Custom Toll Free can get you connected with an array of features and solutions tailored to fit your business needs and budget. Whether you’re looking to consolidate, expand or enhance your services, let us tell you more about what a toll free number can do.


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